Last Updated: 19 August 2026
GetStocks.cc (“GetStocks”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our websites, platform and services.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you use GetStocks.cc.
1. Information We Collect
Depending on how you use our Services, we may collect information including:
Account Information
When you register or maintain an account, we may collect information such as:
- name or username;
- email address;
- account credentials;
- contact information; and
- account preferences.
Transaction and Wallet Information
When you add funds or use paid services, we may collect records relating to:
- wallet top-ups;
- wallet balances;
- transaction amounts;
- payment status;
- download purchases;
- promotional or bonus credits; and
- referral commissions.
Payment card and financial information may be collected and processed directly by third-party payment processors. GetStocks.cc does not necessarily receive or store complete payment card details.
Download and Usage Information
We may maintain records relating to your use of the platform, including:
- assets requested or downloaded;
- asset IDs or URLs submitted;
- supported platform used;
- transaction history;
- download history;
- feature usage; and
- account activity.
Technical Information
When you access our websites or Services, certain technical information may be collected automatically, including:
- IP address;
- browser type;
- device type;
- operating system;
- approximate location derived from IP information;
- access dates and times;
- referring pages;
- cookies or similar technologies; and
- diagnostic and security information.
Communications
If you contact our customer support or communicate with us, we may retain the information contained in those communications to respond to your request and maintain appropriate support records.
2. How We Use Your Information
We may use personal information to:
- create and manage user accounts;
- authenticate users and maintain account security;
- process wallet top-ups and transactions;
- provide requested downloads and services;
- maintain transaction and download histories;
- calculate and manage referral commissions;
- provide customer support;
- communicate important account or service information;
- detect fraud, abuse and security incidents;
- improve the performance and functionality of our Services;
- analyse how our Services are used;
- comply with legal, regulatory, accounting or security requirements; and
- enforce our Terms of Service.
Where required by applicable law, we will obtain appropriate consent before using personal information for purposes that require consent.
3. Payments
Payments may be handled by independent third-party payment processors and financial service providers.
When you make a payment, certain information may be transmitted directly to the applicable payment provider to process and verify the transaction.
These providers process information according to their own privacy policies and legal obligations.
We encourage users to review the privacy policies of the applicable payment provider before completing a transaction.
4. Third-Party Services
GetStocks.cc relies on third-party service providers to operate certain parts of our platform.
These may include providers of:
- payment processing;
- hosting and infrastructure;
- website security;
- analytics;
- email delivery;
- customer communication;
- authentication; and
- other technical services.
We may provide these service providers with information reasonably necessary to perform services on our behalf.
Third-party stock content platforms accessed through GetStocks.cc operate independently and may maintain their own terms and privacy practices.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain login sessions, remember preferences, improve security, analyse website usage and provide essential website functionality.
Some cookies are necessary for the Services to function properly.
Analytics or other optional technologies may also be used where permitted by applicable law.
You can control certain cookies through your browser settings, although disabling essential cookies may affect the operation of some features.
6. How We Share Information
We do not sell personal information to third parties.
We may disclose information where reasonably necessary:
- to service providers working on our behalf;
- to payment processors handling transactions;
- to prevent fraud, abuse or security threats;
- to comply with applicable laws, court orders or lawful government requests;
- to enforce our agreements or protect our legal rights;
- in connection with a business restructuring, merger, acquisition or transfer; or
- where you have authorised or requested the disclosure.
Service providers are expected to process information only for legitimate purposes related to the services they provide.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining transaction records, resolving disputes, preventing fraud and complying with legal or accounting obligations.
Different categories of information may be retained for different periods.
Information may be deleted, anonymised or securely archived when it is no longer reasonably required, subject to applicable legal requirements.
8. Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account credentials confidential and should contact us promptly if they suspect unauthorised account access.
9. International Data Processing
Some of our service providers or technical infrastructure may operate outside Malaysia.
As a result, personal information may be processed or stored in other countries where necessary to provide the Services.
Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with applicable data protection requirements.
10. Your Personal Data Rights
Subject to applicable Malaysian data protection law, you may have rights relating to your personal information, including the ability to:
- request access to personal information held about you;
- request correction of inaccurate or incomplete information;
- withdraw consent where processing is based on consent;
- request information regarding how your personal data is processed; and
- exercise other rights available under applicable law.
Certain requests may be subject to legal exceptions, verification requirements or retention obligations.
You may contact us to submit a privacy-related request.
11. Marketing Communications
Where permitted, we may send users information about GetStocks.cc services, promotions, updates or offers.
You may unsubscribe from marketing communications using the unsubscribe mechanism provided in the communication or by contacting us.
We may still send essential transactional, security or account-related communications even if you opt out of promotional messages.
12. Children’s Privacy
GetStocks.cc is not intended for children who are not legally capable of entering into transactions or providing valid consent under applicable law.
We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is legally required.
If we become aware that personal information has been collected inappropriately, we may take reasonable steps to remove it.
13. External Websites
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of independent third-party websites.
You should review the applicable privacy policy before providing personal information to an external service.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technologies, business practices or legal obligations.
The latest version will be published on our website with the updated effective date.
We encourage users to review this Privacy Policy periodically.
15. Contact Us
For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact GetStocks.cc through the contact information provided on our website.